For online purchases, all return and exchange periods apply from the date of delivery. For in-store purchases, the policy applies from the date of purchase.

• Full-priced items can be refunded or exchanged within 30 days from the date of delivery. 
• Sale items can be refunded or exchanged within 14 days from the date of delivery. 
• A 7-day exchange or refund will be provided in the case of a manufacturing defect.

 

To be eligible for a return or exchange:

• Items must be unused, unaltered, and in good condition. 
• Items must be unworn, with original tags attached and in their original condition.
• Items must be returned in their original condition, tags attached, and unworn.
• Footwear must be returned with their original shoebox.
• Please retain your purchase receipt and include the original order confirmation.
• Authenticity/Warranty cards, where provided, must also be returned.
• Exchanges can be done for equal or higher amounts.

 

No refunds, returns or exchanges will be permitted for the below items: 

• Swimwear, accessories, lingerie, underwear and earrings for hygiene and sanitary purposes. 
• Returns and exchanges will be processed only in the country of purchase and in the original payment mode. Refund period will depend on the bank to which the funds are being returned to.